Lockpic
Lockpic support
For help with Lockpic, email the developer. Never include your unlock pattern, recovery phrase, unencrypted media, or signing credentials.
Contact
Email support@lockpic.org
Include your Android version, Lockpic version, phone model, what you expected, and the exact error text. Describe vault contents only if necessary.
Backup and recovery
A recovery phrase can regain access to a vault that still exists on the device. After a lost, wiped, or uninstalled phone, recovery requires both the encrypted backup file and its matching recovery phrase.
Lost credentials
Lockpic has no account, server, master password, or recovery backdoor. The developer cannot recover a lost pattern, phrase, backup, or permanently deleted vault.
Security reports
Send suspected security issues privately to support@lockpic.org. Please do not publish exploit details before there has been a reasonable opportunity to investigate.